Got a Question?
You can contact us anytime by email or phone if you have a question for us.
Below are a selection of our most frequently asked questions
Below are a selection of our most frequently asked questions
I passed my driving test after 1997 can i drive your motorhomes?
Yes you can. Anyone with a full UK driving licence can drive our motorhomes as they all have a maximum weight of 3500kg
Where can i leave my car when i pick up the motorhome?
We have space for 1 customer vehicle to be left at our premises during your hire. Whilst we do our best to look after your property all vehicles are left at the owners risk and should be suitably insured for the duration.
Can i bring my dog?
Yes you can. We realise your dog is just as much as part of the family as anyone else and we allow you to bring them with you on your holidays. You should ensure they do not sit on the beds or seats and there is a small additional charge payable of £30 per hire. We do have a maximum limit of 2 dogs per hire though this is flexible depending on the breeds - for example 2 large breed dogs just wouldn't fit in our vehicles but 3 small dogs may! Our motorhomes are deep cleaned between ALL hires to ensure our high standards of cleanliness are maintained.
Can i buy a motorhome holiday as a gift for someone else?
We can supply personalised gift vouchers to the value of £50, £100, or £250. These gift vouchers can be used by your chosen recipient against the cost of motorhome hire with South Lakes Motorhome Hire subject to availability.
Gift vouchers cannot be used for payment (in part or in full) of the damage/security deposit. You should ensure that the recipient is willing/able to pay the £600 damage/security deposit by either cheque or bank transfer.
Gift vouchers cannot be used for payment (in part or in full) of the damage/security deposit. You should ensure that the recipient is willing/able to pay the £600 damage/security deposit by either cheque or bank transfer.
How can I pay?
The easiest way to pay is by Direct Bank Transfer or by Personal Cheque. There are no fees for using either of these payment methods.
Do your vehicles have a mileage limit?
No. You can holiday without the worry of exceeding mileage limited or incurring extra charges for doing so.
Can we pick up/drop off the motorhome outside your standard times?
We try to be as flexible as possible on the pick-up/drop off times however the times we have as standard allow us time for the Motorhome to be returned in the morning and then be cleaned and inspected prior to leaving on its next adventure later that day.
We take great pride in making sure each and every one of our hires is perfect, both with the experience of hiring from us and with the standard of our vehicles. We'll do our absolutely best to accommodate your requests where we are able.
We take great pride in making sure each and every one of our hires is perfect, both with the experience of hiring from us and with the standard of our vehicles. We'll do our absolutely best to accommodate your requests where we are able.
Can we hire bedding from you?
Yes, though we would say its cheaper to bring your own and save the money for other treats during your holidays!
Our bedding is all professionally laundered between hires to ensure hygiene is maintained.
Our bedding is all professionally laundered between hires to ensure hygiene is maintained.
Can you offer help and advice on local sites and attractions?
Absolutely! We'd only be too happy to make some recommendations on local places to see and attractions to do. The Lake District is such a wonderful area and there really is too much here to do, sometimes it's hard to decide!
On our recommendations pages you'll find some handy information on local sites and attractions. They are all impartial and we take no payments in any form for our recommendations - just honest advice from a local family!
We're currently working on our blog, you might find it useful inspiration for your next trip too.
We'd be happy to discuss your holiday plans, why not drop us an email and lets start the ball rolling!
On our recommendations pages you'll find some handy information on local sites and attractions. They are all impartial and we take no payments in any form for our recommendations - just honest advice from a local family!
We're currently working on our blog, you might find it useful inspiration for your next trip too.
We'd be happy to discuss your holiday plans, why not drop us an email and lets start the ball rolling!
